Terms and Conditions

Terms and Conditions of Sale

Effective Date: 7/11/2026

These Terms and Conditions (“Terms”) govern the purchase of products through the Ole Brown Cow, LLC website. By placing an order, you agree to be bound by these Terms.

1. Company Information

Ole Brown Cow, LLC (“Company,” “we,” “our,” or “us”) sells skincare and related wellness products through our online store.

If you have any questions regarding these Terms, please contact us at:

Ole Brown Cow, LLC
Email: olebrowncowcandles@gmail.com
Phone: 256-339-9683
Mailing Address: 13610 AL Hwy 69 N, Baileyton, AL 35019

2. Eligibility

By placing an order, you represent that you are at least 18 years of age or have the consent of a parent or legal guardian.

3. Product Information

We strive to ensure that all product descriptions, ingredients, images, pricing, and availability are accurate. However, we do not guarantee that all information is complete, current, or error-free.

Product colors, textures, and packaging may vary slightly from the images displayed on our website.

We reserve the right to modify or discontinue products at any time without notice.

4. Orders

All orders are subject to acceptance by Ole Brown Cow, LLC.

We reserve the right to:

Refuse or cancel any order.

Limit quantities purchased.

Correct pricing or product description errors.

Cancel orders suspected of fraud or unauthorized activity.

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

5. Pricing

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without notice.

Applicable taxes and shipping charges will be calculated during checkout.

6. Payment

Payment must be received before an order is processed.

We accept payment methods displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

7. Shipping

We currently ship to locations identified on our website.

Estimated shipping times are provided for convenience only and are not guaranteed.

Ole Brown Cow, LLC is not responsible for shipping delays caused by:

Carriers

Weather

Natural disasters

Holidays

Incorrect shipping information provided by the customer

Other events beyond our reasonable control

Risk of loss transfers to the customer upon delivery to the shipping carrier, where permitted by applicable law.

8. Returns and Refunds

Due to the personal nature of skincare products and for hygiene and safety reasons, all sales are considered final unless:

The incorrect product was shipped;

The product arrives damaged; or

The product is defective.

To report a damaged or incorrect order, you must contact us within 7 days of delivery.

We may request photographs of the product and packaging before approving a replacement or refund.

Approved refunds will be issued to the original payment method.

Shipping charges are generally non-refundable unless required by law.

9. Allergies and Product Use

Customers are responsible for reviewing all ingredient information before using any product.

We recommend performing a patch test prior to full application.

Discontinue use immediately if irritation or an adverse reaction occurs and consult a healthcare professional if necessary.

Ole Brown Cow, LLC is not responsible for allergic reactions, sensitivities, misuse of products, or failure to follow product instructions.

10. Disclaimer

Our skincare products are intended for cosmetic use only.

Statements made regarding our products have not been evaluated by the U.S. Food and Drug Administration unless expressly stated.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on our website is for educational and informational purposes only and should not be considered medical advice.

Always consult a qualified healthcare provider regarding medical concerns.

11. Limitation of Liability

To the fullest extent permitted by law, Ole Brown Cow, LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the purchase or use of our products.

Our total liability for any claim relating to a product shall not exceed the purchase price paid for that product.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

12. Intellectual Property

All content on our website, including but not limited to:

Logos

Product names

Images

Graphics

Product descriptions

Text

Designs

is the property of Ole Brown Cow, LLC or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or used without prior written permission.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Promotional Offers

Coupons, promotional codes, discounts, and special offers:

Have no cash value.

May not be combined unless expressly stated.

May be modified or discontinued at any time.

May be subject to additional terms.

15. Force Majeure

Ole Brown Cow, LLC shall not be liable for delays or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemics, labor disputes, governmental actions, interruptions in transportation, or supply chain disruptions.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law principles.

Any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in Alabama, and you consent to the jurisdiction of those courts.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Ole Brown Cow, LLC regarding the purchase of products from our website and supersede any prior agreements or understandings.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to our website unless otherwise stated.

Continued use of our website after changes have been posted constitutes acceptance of the revised Terms.

20. Contact Information

Questions regarding these Terms and Conditions may be directed to:

Ole Brown Cow, LLC
Email: olebrowncowcandles@gmail.com
Phone: 256-339-9683
Mailing Address: 13610 AL Hwy 69 N, Baileyton, AL 35019

By placing an order through our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.