Privacy Policy
Effective Date: July 12, 2026
Privacy Policy for Ole Brown Cow, LLC
Ole Brown Cow, LLC (“Ole Brown Cow,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, or interacting with us online.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
Information We Collect
When you visit our website or make a purchase, we may collect:
Personal Information
● Name
● Billing and shipping address
● Email address
● Telephone number
● Payment information (processed securely through our payment processor; we do not store complete credit card information)
● Order history
Automatically Collected Information
We may automatically collect:
● IP address
● Browser type
● Device information
● Operating system
● Pages viewed
● Time spent on our website
● Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
● Process and fulfill orders
● Communicate about your purchases
● Respond to customer service inquiries
● Send order confirmations and shipping updates
● Improve our website and customer experience
● Prevent fraud and enhance website security
● Comply with legal obligations
● Send promotional emails if you have opted in (you may unsubscribe at any time)
Payment Processing
Payments are processed through trusted third-party payment providers. Ole Brown Cow, LLC does not retain full credit card numbers or payment credentials on our servers.
Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted service providers necessary to operate our business, including:
● Payment processors
● Shipping carriers
● Website hosting providers
● Email service providers
● Analytics providers
● Legal or governmental authorities when required by law
These providers are permitted to use your information only as necessary to perform services on our behalf.
Cookies
Our website may use cookies and similar technologies to:
● Remember shopping cart contents
● Save user preferences
● Improve website performance
● Analyze website traffic
● Support marketing and advertising efforts
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Email Marketing
If you subscribe to our newsletter or promotional emails, we may send information about:
● New products
● Special offers
● Promotions
● Company news
You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
● Complete transactions
● Maintain business records
● Comply with legal obligations
● Resolve disputes
● Enforce our agreements
Your Privacy Rights
Depending on your state or country of residence, you may have rights to:
● Access your personal information
● Correct inaccurate information
● Delete your personal information (subject to legal exceptions)
● Opt out of certain marketing communications
● Request information about how your data is used
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not directed toward children under the age of 16. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Ole Brown Cow, LLC
Email: olebrowncowcandles@gmail.com
Phone: 256-339-9683
Mailing Address: 13610 AL Hwy 69 N, Baileyton, AL 35019
Applicable Law
This Privacy Policy shall be governed by the laws of the State of Alabama, without regard to its conflict of law principles.